Terms and Conditions
These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.
1.1 Contract means any agreement between BOSSE and the Buyer for the supply of Goods, which expressly or by implication incorporates these Terms and Conditions.
1.2 Buyer means any person who places an Order with BOSSE.
1.3 Delivery Address means the address as the point of delivery as notified by BOSSE to the Buyer.
1.4 Delivery Date means the delivery date as notified by BOSSE to the Buyer.
1.5 Goods mean any goods of a type described in product lists made available to potential Customers.
1.6 Order means an order given by the Buyer to BOSSE for the supply of goods.
1.7 Order Acknowledgement means the Order Acknowledgement raised by BOSSE confirming price, payment and delivery details.
1.8 Invoice means the Invoice raised by BOSSE and issued to the Buyer.
1.9 Price means the price for the goods as stated in the Invoice, excluding VAT.
1.10 BOSSE means Bosse Computers Ltd a company registered in England whose registered office is at: Wharfside Way, Trafford Park, Manchester, M17 1AW.
2.1 Each quotation shall be deemed to be an offer by BOSSE to supply Goods on these Conditions and if the Buyer shall place an Order for Goods with prior notice of these Conditions such Order shall be deemed to be an acceptance by the Buyer of these Conditions.
2.2 If the Buyer shall purport to Order Goods from BOSSE in terms which seek to vary these Conditions BOSSE shall not be bound to supply Goods on such varied terms unless and until BOSSE shall explicitly and in writing accept such varied terms.
2.3 No variation of these Conditions (including any special terms and conditions agreed between the Buyer and BOSSE) shall have any effect unless agreed in writing by BOSSE
Price and Payment
3.1 Prices will be ex works, delivery charges will be shown as a separate item on the Invoice.
3.2 Value Added Tax will be charged at the rate appropriate at the date of the Invoice.
3.3 Payment of the full Invoice value must be made within the period stated on the Order Acknowledgement. The contents of the invoice, including, inter alia, the price shall, in the absence of a manifest error, be deemed to have been accepted by the Buyer unless the Buyer has notified BOSSE in writing within 3 working days from the date of the Invoice that such contents are disputed. Unless otherwise agreed, payment must be made in pounds sterling, without set-off, deduction or withholding. Interest on the overdue balance of any Invoice shall accrue on a daily basis from the date when payment becomes due at a rate of 2% per annum above the National Westminster Bank base rate or 15% per annum, whichever is greater.
3.4 BOSSE shall be entitled to charge Twenty Pounds for all cheques returned or dishonoured by its bank.
3.5 Prices quoted on any price list are only for guidance and are subject to change without prior notice.
3.6 All specifications, descriptions, catalogues, price list and other technical information are given as accurately as possible, and are only as a guide. The seller may further alter the goods to introduce improvement. The seller will accept no liability for the accuracy.
3.7 If the goods are not available at any time, the seller shall not be liable to any contract. Due to any shortages the seller shall be at liberty to deliver any goods in instalments, and delivery shall be deemed to be a separate contract. BOSSE will not be held liable for any of the instalments of the delivery charges when those instalments occur due to stock shortage.
4.1 Delivery will be affected at the Delivery Address.
4.2 The delivery date is approximate only and not of any contractual effect. While BOSSE will use all reasonable endeavours to meet the Delivery Date it will not be liable for any loss or damage incurred by the buyer as a result of any failure to deliver on such particular date.
4.3 The buyer shall inspect the Goods on delivery and shall within 3 working days of delivery notify BOSSE of any alleged shortage in quantity, damage or failure to comply with description. If the Buyer fails to notify BOSSE within such time the Goods shall be conclusively presumed to be in accordance with the Contract.
4.4 The customer will accept the Goods during normal business hours unless otherwise agreed in writing and will pay any additional charges caused by failure to do so.
4.5 The customer may only refuse to accept delivery of the goods by reason of obvious transit damage. In all other cases of refusal or wrongful rejection of the Goods the customer shall be liable for all appropriate Charges but this shall be without prejudice to BOSSE claim for loss or damage suffered thereby and the customer agrees to indemnify BOSSE in full against all such losses, including loss of profit, costs and other damages. Any damages incurred during transit must be signed for in the delivery note.
Guarantee and Procedure for Return of Defective Goods
5.1 BOSSE Computers Ltd warrants that all goods shall be free of defects and in good working order. The period of such warranty is 12 months return to base. Certain products might come with an extended warranty, which is offered by the manufacturer and not from BOSSE. If during the period of any part of a consignment of Goods) shall prove to be defective and if the Buyer shall have complied in all material respects with the Procedure for Return of Goods set out in Condition 5.3 below BOSSE will repair or replace the defective items but it shall be for BOSSE in its absolute discretion to decide whether to repair the defective items or replace them.
5.2 For the avoidance of doubt BOSSE shall not be liable to repair or replace the Goods until it has had an opportunity to examine them and under no circumstances will BOSSE send replacement Goods until the alleged defective Goods have been returned to BOSSE.
5.3 The Procedure for Return of Defective Goods is as follows: Be valid for seven working days from the date of issue of the RMA number.
5.3.1 If any Goods are or become defective within `the Guarantee Period´ the Buyer will obtain a Return of Merchandise Authority (RMA) form from BOSSE.
5.3.2 BOSSE will issue an RMA number after receipt from the Buyer of a duly completed RMA form along with copies of relevant invoices and delivery notes.
5.3.3 The Buyer shall return the defective Goods in secure packaging and shall mark the RMA number clearly on the package and shall return the defective Goods within seven working days of issue of the RMA number.
5.3.4 Goods are returned to BOSSE at the risk of the Buyer and at their cost.
5.3.5 If the wrong items are returned, BOSSE will not send those items back. Collection must be arranged by the Buyer. This must be done within a period of one month starting from the date the wrong goods had been returned. After that time, the items will be disposed.
Limitations and Exclusions of BOSSE's Contractual Liability
6.1 BOSSE's obligations are to supply Goods of the quality and description agreed between the parties and to repair or replace Goods which are either properly rejected as defective or which become defective during the Guarantee Period but these obligations are subject to the following limitations and exclusions.
6.2 BOSSE has no obligation to repair or replace Goods which are accepted by the Buyer but subsequently become defective unless the Buyer shall comply in all material respects with the terms of the guarantee contained in Condition 5.6.3 All implied warranties and conditions (whether implied by statute or otherwise) are excluded to the extent that such exclusion is lawful.
6.4 Under no circumstances shall the liability of BOSSE under each contract exceed the Price and BOSSE shall be under no liability whatsoever to the Buyer for any indirect loss and/or expense (including loss of profit) suffered by the Buyer.
6.5 It is the Buyer's responsibility to specify correctly the Goods required and if any Goods supplied shall by reason only of their specification be unsuitable for the purpose for which they have been supplied BOSSE shall be under no liability whatsoever to the Buyer for the consequences of such unsuitability unless BOSSE shall have supplied Goods of a specification different from that specified by the Buyer in his Order.
6.6 The guarantee given by Condition 5 shall not be valid if the Goods are damaged in consequence of any act or neglect of the Buyer and in particular of any mishandling or careless installation.
7.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.
Use of website
7.2 This website may be used for your own private purposes and in accordance with these terms and conditions.
7.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.
7.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
7.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.
Visitor provided material
7.7 When using this website you shall not post or send to or from this website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
7.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.
Links to and from other websites
7.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.
7.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
7.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.
7.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.
7.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.
Exclusion of liability
7.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.
7.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.
Cancellations, returns and refunds
7.18 All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.
7.19 Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.
7.20 To meet the cancellation deadline, please notify us via email or phone about cancelling the order before the cancellation period has expired.
7.21 If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the order.
7.22 We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
7.23 Once you have notified us that you wish to cancel the order, any sum debited to us will be refunded to you as soon as possible and in any event within 14 days of your cancellation.
7.24 You will not have any right to cancel an order for the supply of any of the following goods:
(a) medicinal products or services that are either dispensed on prescription or are available free under an NHS arrangement.
(b) a contract for passenger transport services - such as bus, rail or flight tickets.
(c) the supply of goods or services where prices are dependent upon fluctuations in the financial markets, which are beyond the control of the retailer.
(d) the supply of goods that are made to the customer's specification or are clearly personalised.
(e) the supply of goods that are liable to deteriorate or expire rapidly - such as a delivery of fresh flowers or meat.
(f) the supply of newspapers, periodicals or magazines.
(g) the supply of accommodation, transport of goods, vehicle rental services, catering or services related to leisure activities if the contract provides for a specific date or period of performance - for example, hotel bookings, courier services, car hire, restaurant bookings and theatre tickets for specific dates.
7.25 In addition you will lose your right to cancel if you:
(a) unseal goods that are not suitable for return if they are unsealed, due to health protection or hygiene reasons.
(b) unseal audio, video recordings or computer software that were sealed at the time of delivery.
(c) combine goods with other goods after delivery so that they become inseparable.
Law and jurisdiction
These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.